Shipping & Returns
FOUR ships worldwide with UPS.
Remind that we do not deliver to P.O. boxes.
Shipping within 1-3 working days.
The Netherlands € 6,95
Europe € 15
Worldwide € 30
*Shipping costs are excluding duties and taxes.
As per international laws regulating commerce and trade of imports and exports, all FOUR orders are shipped out of the Netherlands with an official invoice declaring the exact total of merchandising purchased in Euro.
TRACK & TRACE
You can follow your order under “view order” in your FOUR account.
Also you will receive a track & trace by email.
The FOUR Return Policy
- You can return an order within 14 days of receipt of your order at your own expense
- The return must be requested within 14 days of the delivery date
- The item must be in its original, unused, unaltered and unwashed condition
- The item must be returned with the original tags and packaging.
- We do not accept returns of underwear or masks. This is for hygiene reasons.
Footwear: when trying on footwear for the first time we ask that clean socks be worn. Please make sure to test the footwear on a carpeted surface, so as not to damage the soles. The dust bag and/or original shoebox must be returned alongside the footwear. Please be sure to place the shoe box inside a shipping box so as to prevent damages during transit.
Apparel: all original tags must still be attached to the garment(s). Be mindful of deodorant, makeup or perfume that may rub off, and beware of jewelry that may catch or tear the fabric.
FOUR Amsterdam reserves the right to reject any returning products that do not comply with the above-stated return policy. Rejected items will be sent back to the original shipping address. In order to avoid this, please contact our Customer Care team to address any issues or concerns you have regarding the item(s) you wish to return.
Damaged/defective items: if you believe an item to be defective or damaged, please contact our Customer Care team so that they can help resolve the issue.